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NexaFlow Digital

Privacy Policy

Last updated: June 1, 2026

At NexaFlow Digital ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form (name, email, phone number, message)
• Contact us via WhatsApp, email, or phone
• Sign up for our services
• Subscribe to our newsletter
• Interact with our AI agents or chatbots

The personal information we collect may include:

• Contact Information: Name, email address, phone number
• Business Information: Company name, website URL, business type
• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent, clicks

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and support requests
• Process transactions and send related information
• Send administrative information, such as updates to our terms
• Send marketing and promotional communications (with your consent)
• Improve our website and services
• Protect against fraudulent or illegal activity

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Restriction: Request restriction of processing
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your information

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.